Case Study · Direct Mail & Print Production

Nine19 Direct – 6×11 Direct Mail Campaign

I designed a direct mail consultancy's first campaign piece, from the offer to press files set up to USPS automation specs. The mail house signed it off as good for printing.

The Nine19 Direct 6 by 11 inch mail card, message side and address side, with the Second Opinion offer and the Precision Mail benefit panel

Both sides of the finished card: one question and one offer up front, a clear mailing panel on the back.

Client
Nine19 Direct (Fort Mill, SC)
My Role
Creative direction, design & print production
Scope
6×11 two-sided mail card, pilot campaign
Tools
Illustrator · Photoshop · Acrobat Pro

A mail card has two readers: the person at the mailbox, and the USPS sorting equipment that reads it first. If the equipment can't read it, the mailing loses its postage discount or doesn't get delivered.

Nine19 Direct is a direct mail consultancy. The founder brought me on as creative partner to design his first campaign piece, a 6×11 card to test his process through print and postage before he offered it to customers.

He gave me final creative say and introduced me directly to the printer to settle production questions.

The goal was a phone call, not a sale

The founder's limits were clear:

The card couldn't promise results, so the design had to look worth reading.

Five directions, one selected

I built five layouts, each using the brand's wave motif, panel shapes and type hierarchy differently on the long format. Each one tests where the eye lands first on an 11-inch card that arrives face up.

Five layout directions for the Nine19 Direct mail card side by side, each arranging the wave motif, panels and type differently
Directions A–E. The client chose B, the cleanest diagonal split with the most room for the headline.

One question, one offer

The headline asks a question most recipients can't answer: Your last marketing campaign went out. Did it lead anywhere? In the founder's experience, most small business owners don't know. The subhead, maybe it worked, maybe it didn't, sets up the offer as the next step.

I used a serif for the questions and the offer and a grotesque for everything procedural, so the navy diagonal panel carries the call to action without competing with the headline.

The message side of the Nine19 Direct 6 by 11 card: headline question, subhead, and a navy diagonal panel with the Second Opinion offer, QR code and phone number
Message side: the question above the diagonal, the offer below.
The address side of the Nine19 Direct card: a Precision Mail benefit panel on the left half, the right half clear for the mailing panel
Address side: benefits on the left, the right half clear for addressing.
Both sides of the Nine19 Direct card as printed pieces, the address side marked with the mailing panel, address block and barcode clear zone
Both sides as printed pieces, with production marks on the address side.
The message side of the Nine19 Direct card standing on a tabletop in window light
The message side as it arrives.

The regulated half of the card

On a self-mailer, about half the address side belongs to the Postal Service. A mistake there means a rejected mailing or a surcharge on every piece.

I set up the address side to USPS automation specs from the first layout and marked the zones on the proof, so the client, printer and mail house all reviewed the same file.

The marked address-side proof: mailing panel boundary, 4.5 by 2 inch address block, Intelligent Mail barcode placement and the full-width ink-free clear zone
The marked proof: 4.5×2.0 address block, barcode 3.50–4.25 in from the right edge, and a full-width 0.625-in ink-free clear zone.
11 × 6 in
Two artboards, 0.125" bleed and 0.125" safe area on both sides
CMYK
U.S. Web Coated (SWOP) v2 throughout, no RGB
12pt C2S
Coated two sides, 4/4, digital press

I sent three exports: a live-text press PDF, an outlined version and a marked proof. When the client later priced a second printer that wanted separate faces, the same file gave split front and back PDFs without a rebuild. I set up the layout so future sizes could be built from the same file.

Why three exports: live text lets the printer's prepress fix a late typo. Outlined type protects the letterforms on an unknown RIP. The marked proof keeps the specs in front of every reviewer.

Signed off for print

The mail house signed off on the file as good for printing. The card was the client's first full test of his process through print and postage.

“Josh is a systems thinker and connects the dots really well. I really enjoyed working with him.”

– David Gunter, President, Nine19 Direct · 5.0 ★ Upwork engagement

Have a project like this? Let's talk.

I design mail pieces and set up the press files to USPS automation specs.

Start a project →
← Back to Visual Design work